The American worldwide online transportation network company UBER offers drivers who kicked off the service the chance to appeal.
Uber deactivates its drivers for a multitude of reasons, most famously for having a passenger rating which drops below 4.6 out of five.
DRIVERS CAN ALSO BE BANNED FOR SERIOUS MISCONDUCT
Drivers can also be banned for serious misconduct, such as sexual assault.
But the grayer area for drivers is the various other ways you can be deactivated, such as “excessively” cancelling rides or not accepting enough rides.
In some cases, drivers have reported being deactivated after posting disparaging remarks about Uber on social media.
But now an appeals process – for New York City drivers only – will see drivers up against a panel made up of five other Uber drivers.
Here they will be able to appeal deactivations, but only those in that gray area. “Bad” drivers rated poorly by passengers will not be eligible.
The decision is being touted as a “huge win” by the Independent Drivers Guild (IDG), the only workers’ rights group recognised by Uber.
It isn’t, however, a union – as drivers can’t use the group to bargain for better pay or benefits.
Jim Conigliaro, founder of the IDG, told his members in an email that the group was “celebrating another victory”.
“After months of negotiations,” he wrote, “we finally won you the right to a fair deactivation appeal with Uber management.”