According to the BGR’s writer Mike Wehner the Nintendo Switch is apparently melting when in docked mode.
The photos of the console was left in docked mode
Multiple Switch owners have taken to Reddit to voice their concerns over the system’s temperature woes. One Reddit user, _NSR, provided photos of the console that he claims was left in docked mode. When removed, the system appears to have a very noticeable bend:
Other Switch owners in the same Reddit thread have confirmed that their system are experiencing the same issue, with several saying that seeing the post prompted them to check their own docked Switches, only to discover a similar warp in the plastic.
They would either repair the unit or transfer all of its data to a new console and then ship it back
One commenter reported that after finding the deformity they were able to get Nintendo to send a pre-paid shipping label, with the company stating that they would either repair the unit or transfer all of its data to a new console and then ship it back. The issue, of course, is that if there is a major flaw in the design or cooling of the Switch itself, the issue is likely to persist. Nintendo hasn’t publicly acknowledged the problem, and there are no shortage of user reports stating that they’ve used the console in docked mode for epic gaming sessions without issue, so it may well be just a few isolated cases.